Getting Started

Getting started with CareBlox™ is extremely simple. The only setup requirement is that you have a computer with an internet connection.

There are no servers to install, no discs to buy, no programs to load. You won’t even need to upgrade your operating system. You don’t even have to pay for user licence fees, and there is no restriction on how much you use the system. We have a flat rate per product per Care Home, which is charged each month you use the system. It’s as simple as that.

The CareBlox™ system is entirely web-based, which means you don’t have to worry about a thing - we look after everything for you. Once you have subscribed to CareBlox™, we will setup a CareBlox™ dedicated to your Home or group of Homes. Simply connect to the internet, go to the address that has been issued to you, enter your username and password, and you’ll have full access to the products you have subscribed to.

Frequently Asked Questions

Apart from the cost of subscription, are there any other charges?

No. You pay £25 per month per product and that’s it, telephone support is included in this charge, there are no setup costs either.

Is my data safe online?

Your data is a lot more secure online then it would be if was kept on your computer. If someone steals your computer they will not have access to your data, and none of your data will be lost as it is kept on our remote servers. We encrypt all data and have physical firewalls to protect your information from intruders.

Do I have to pay extra for support?

No, support is included in your monthly subscription.

Is there a minimum period of time that I can subscribe to CareBlox?

In most cases the minimum period of subscription is 1 month. If you choose to cancel your subscription you will only be charged up to and including the final month. However if you take out a fixed term contract for say 2 years to get a reduced rate you will be tied into the contract until it expires.

If I subscribe to CareBlox, do I have to subscribe to the whole suite?

No. You can subscribe to each product separately, so you don’t have to pay for something that you are not going to use.

Safe and Secure

Our servers provide safe and fast storage for your data, coupled with our 256 bit encryption system, which gives you confidence that your data cannot be accessed by any unauthorised parties.

Speed

Whether you’re a single home or part of a large group, our suite will speed up administration, and provide you with greater control.

Simple to use

The CareBlox™ Suite provides step-by-step guidance and easy-to-use wizards that help guide the user through the most commonly performed tasks.

Green

The system is paperless, so it will seriously help reduce your carbon footprint. You can also monitor data remotely, reducing travel time and fuel costs!

Support

We know that you’ll find CareBlox very user-friendly, but problems pop up from time to time, so we include ongoing support in the subscription.